GENLIFE PRIVACY and DATA PROTECTION POLICY
Applicable to the Business Relationship between
GenLife Health Advisors and GenLife Customers
We comply with the EU General Data Protection Regulation (GDPR) 2018
We collect data from you to process your order, and to make sure you have access to your back office. Also we need the data to pay out your commission.
We will not use this data for any other purposes.
Should you want to withdraw our access to your data please send us an email including your GHA ID number to
If you withdraw our access to your data we are not able to provide you access to your back office, or pay you commissions.
This does not apply to GenLife Customers.
By using this website (the “GenLife Website”) you, the user or GenLife Health
Use of Material
All materials included on the GenLife website are protected by copyright, trademark, and other laws and are the property of GenLife, unless otherwise noted. Unauthorized use of such materials may violate copyright, trademark, and other laws. You may download and print portions of the materials for non-commercial and informational use. Copies that you make of the material must bear any copyright, trademark, or other proprietary notices located on the GenLife website, which pertain to the material being copied. Any other sale, modification, reproduction, re-distribution, publication, or re-transmission of any information from the GenLife website, in whole or in part, without the prior written permission of GenLife is prohibited.
The information and services published on the GenLife website may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. GenLife may also make improvements in and/or changes to the information described in the GenLife website at any time without notice. GenLife is not responsible for any errors or omissions in the GenLife website or any website which may be referenced within or linked to the GenLife website. GenLife has not reviewed all of the websites linked to the GenLife website and is not responsible for the contents of any such linked website. Accordingly GenLife makes no representations whatsoever concerning the content of those linked websites. The fact that GenLife has provided a link to such website is not an endorsement, authorization, sponsorship, or affiliation by GenLife with respect to such website, its owners, or its providers. GenLife is providing these links only as a convenience to you.
Information on the GenLife website is provided “as is” without warranties of any kind either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, noninfringement, or title. GenLife makes no representation or warranty as to the accuracy, reliability, timeliness, or completeness of any material on or accessible through the GenLife website. Any reliance on or use of such material shall be at your sole risk. GenLife makes no representation or warranty that the GenLife website will be available on a timely basis or will be uninterrupted or error free, that defects will be corrected, or that the GenLife website or the servers hosting such website are free of viruses or other harmful components.
The materials in the GenLife website are presented solely for the purpose of promoting GenLife products available in its markets. GenLife makes no representation that materials contained in the GenLife website are in compliance with the laws of jurisdictions outside of the open markets. Those who choose to access the GenLife website from countries outside of the open markets do so on their own initiative and for information purposes only. The terms and conditions herein shall be governed by the laws of the country of Estonia without regard to its conflicts of laws principles. You hereby submit to the jurisdiction of the courts of the country of Estonia for the purposes of litigating any lawsuit arising out of or in connection with these terms and conditions.
This notice is subject to modification or termination at any time, whether for changes in the law or at the convenience of GenLife without advance notice. You must check this notice frequently to ensure that you have read the most current version of this notice.
GenLife owns, protects, and enforces copyrights on its own creative material and respects the copyright properties of others. It is GenLife's policy to respond as required by law to claims of copyright infringement.
GenLife's policy is to terminate the online privileges of individuals who repeatedly violate the copyrights of others.
By clicking the “Submit Order To GenLife”, (1) you agree and consent to (i) contract electronically with us for the products or services you have requested in accordance with this Agreement and (2) you understand that you are entering into a legal agreement and you intend to be legally bound by this Agreement. You may also request to receive a copy of this agreement.
If you do not consent to the above, please click the Cancel Request Button, and by so doing you will not be able to complete this online transaction.
GenLife recognizes the importance of protecting the privacy of information we may collect from you. To this end, we are committed to using our best efforts to respect your privacy. Here is how we handle information we learn about you from your visit to the GenLife website.
The Ways We Use Information
We receive and store information you enter on the GenLife website or give us in any way. We use such information, including your name and e-mail address, for several purposes:
To send you the latest information about our company, events, and product specials.
From time to time we collect personal information from distributors. We may use and disclose such personal information about GHAs only for the following purposes:
Processing your GHA Application
Developing Downline Genealogy Reports
Providing GHA services such as planning and facilitating GHA meetings and training
Administering GHA benefits
Developing and implementing policies, marketing plans, and strategies
Publishing personal information in GenLife newsletters, promotional materials, and intra-group communications
Providing references; and
Complying with applicable laws and regulatory requirements and assisting with any governmental or police investigation.
We ask you to voluntarily provide demographic information, such as postal code, age, or income level. All responses are kept confidential and used for internal marketing and statistical purposes only.
We have security measures in place to protect against the loss, misuse, and alteration of the information you provide. When you place an order or give us personal information, such as name, address, and credit card, you are automatically on our secure server. Our secure server software encrypts the information you input before it is sent to us, to protect your data against unauthorized access.
Links to Other Websites
As a resource to our visitors, we provide links to other websites, that we believe are useful and meet our high standards. However, GenLife is not responsible for the contents of such linked websites. In particular, GenLife is not responsible for the privacy notices or practices provided in such linked websites.
We are not in the business of selling your personal information to third parties. We may share such information from time to time with the following third parties:
Those employees, directors, and managers of GenLife and its local and foreign associated/affiliated companies who have a need to access your personal information in carrying out their responsibilities
Any agent, contractor, supplier, vendor, or third party who provides administrative, advertising, printing, or other services to GenLife or its affiliated companies, including but not limited to distribution centers, external auditors, medical practitioners, trustees, insurance companies, and actuaries
Any government agency or other appropriate governmental, police, or regulatory authority in other countries in order to meet legal security and regulatory requirements; and
In the case of information submitted by distributors, any consultant/agent appointed by GenLife or its affiliated companies to plan, provide, and/or administer distributor benefits.
The consent you have provided herein to the use of your personal information by GenLife or its affiliates shall also extend to any person or corporation to which GenLife may transfer its business, provided that such personal information is used for the same purposes.
We provide you the opportunity to discontinue receiving future e-mail communications from us at the point where we request information from you. This gives you the option to remove your e-mail address from our database so that you do not receive any future mailings and no longer receive our service.
You can exercise this option at any time by sending us an e-mail at . If you do discontinue service, you will not be able to use password-protected areas of our site, such as the Business Center.
Access to Personal Information
You have the right to request and obtain from GenLife the personal information GenLife has on file about you and request a correction of any data that is inaccurate. You may also request GenLife to inform you of the type of personal information maintained by GenLife. Requests for access to and correction of personal data or information about GenLife's policies and procedures regarding personal data should be addressed in writing to: GenLife Customer Service:
Questions or comments about GenLife should be e-mailed to
Call Recording Polices
For quality assurance and training purposes, GenLife records certain calls that we receive (including calls to GenLife customer service representatives) and make (including calls from Transformation coaching sessions). At the initiation of each such call, notice is given, either by the GenLife representative or via a pre-recorded notice, that the call is being recorded. These recordings are only kept for a short period of time and are then promptly and regularly deleted. While they are kept, they are only used for quality assurance and for training purposes. If you are concerned that a call between you and GenLife may have been recorded without your receiving notice beforehand, please send us an email at and let us know.